Mail Handling Services

Post Room or Mail Handling Services

mail roomThe post room functions of a company can be a large administrative overhead for any business.

The technology is now well advanced for scanning and distributing documents and mail electronically upon receipt. Large scale scanners and OCR systems can do this efficiently.

DCS can handle all of your typical incoming post room functions from receiving mail through to scanning and distribution.

Many of our clients use us for handling mail shot responses, processing customer service reply paid cards and dealing with data entry from surveys. This happens via a redirected PO Box number to our offices, so we deal with the physical space and storage required to handle large volumes of mail. This takes the pressure off limited internal resources and also means that we can capture the data from the returns and publish it to you in very short timescales.

Besides mailing returns we can also handle redirected remote office mail, application forms, correspondence and all other formats to ensure that you receive your mail in a timely and cost effective manner.

Mailroom solutions

 business scanning softwareBusiness OutsourceBusiness Process ManagementFax

20% reduction on costs

As a direct result we now have much better customer response times and a 20% reduction in claim handling costs.

Mailroom outsourcing

"DCS handle all of our claim processing, legal transactions and cheque banking now which amounts to around to 5,000 letters per day."

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Over £250,000 per annum savings

"DCS now handle over 50,000 mail items per day from our EMEA region offices and scan, classify and route them via our SharePoint system direct to the relevant staff who process them. This alone has saved us over £250,000 per annum in back office admin costs.."

Bespoke Solutions

"the final solution they ...(DCS)..implemented was completely matched to what we wanted to achieve."

Document captureKofax Capture
Capture the usable data from bills of landing, proof of delivery, goods received notes, invoices or credit notes for immediate access on your systems.

Filestore EDMFileStore EDM
Centrally store all documents - BOL, POD, GRN, sales, purchasing or vehicle documents and retrieve them in seconds with secure, browser-based access from any location.

FileStore BPMFileStore BPM
Automate back office operations like HR, accounts payable and order tracking processes by simply defining the workflow in a visio based tool and monitoring progress through dashboards.

 document managementDocument management
Centrally manage all sales, purchasing documents, proof of delivery and shipment orders with secure shared access for regional or international offices.

invoice managementInvoice management
Manage large volume of invoices and payments online by matching or reconciliation of invoice information with purchase orders, good received or proof of delivery notes. 

sales processingSales order processing
Speed up your order processing function, track orders more effectively and deliver more responsive customer service.

business automationBusiness Process Automation
Automate routing of enquiries, sales order and other documents through monitored workflows with easy integration into ERP, CRM and line of business systems.

case managementCase management
Securely record all transactions and communications with each client, partner or customer in quickly accessed case files allowing you to resolve day-to-day issues with minimum delay.

complianceGovernance, risk management and compliance
Storing paper POD’s and invoices for 6 years to meet legal and compliance regulations could cost you a lot in storage space and manual effort required in retrieving information.

Contact DCS

Find out more about DCS solutions and services

For more information about DCS and our information management solutions and services please call us on 01753 616720 or complete our contact form for a fast, tailored response.

Our Clients

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Data Capture Solutions LTD, 345 Edinburgh Avenue, Slough, Berkshire, SL1 4TU. UK
Tel: 01753 616720 | Fax: 01753 616721
Company Registration No: 03186665. VAT 62757610