Business Process Automation (Workflow)
What Problems do Companies Typically Face?
All companies operate according to a set of standard procedures which typically require the passing and approval of a set of information, documents and/or comments/communications.
A typical process, such as a new account approval, may involve emails, forms, signatures and checks with external data.
These processes can usually be categorised as either a 'pre-defined' workflow eg. Loan approval, or an 'ad-hoc' process
eg. Incoming post.
When a business process has some elements in document format (electronic or paper) then it becomes very difficult to track where in the process it is, where any bottlenecks are and also to make any changes to the process after it has started.
We suggest that you contact us to arrange a meeting with one of our business consultants who will then analyse your business processes and costs and recommend ways in which you can automate and improve them.
How can our solutions and services help you?
Here are some of the improvements you can expect:
- Tracking where in the process the documents are
- Spotting bottlenecks in business processes
- Dynamically reassigning work based on abscence or workload
- Keeping end to end audit trails for compliance
- Saving staff time by using electronic routing and forms
- Reducing lost paperwork or delays
- Giving managers real time process reports
- Integration of data between multiple applications
- Instant and automated filing and archival of forms/documents
Further Information on our Solutions for Document Management
Some of our products and services which our business consultants may recommend include:
- FileStore BPM - A graphical BPM/Workflow solution which is totally web based .
- FileStore EDM -A modular web based EDM solution scalable from 1 to thousands of users.
- Kofax Ascent Capture - A workflow based document scanning and capture solution which closely integrates with FileStore.
- FileStore Online - A contracted web based document management service at a low monthly cost
Contact us now to request further details or arrange a meeting with one of our business consultants.
