Kofax Communication Server - Overview

Overview | Features

Business Communication Software

  • Automates the exchange of information
  • Integrates inbound and outbound communications
  • Works with MFPs, phone systems, email, fax, SMS and more

The Kofax Communication Server, formerly TOPCALL Communication Server, coordinates and performs the automated exchange of information by integrating inbound and outbound communication channels.

It links virtually any device such as MFPs and phone systems, media types like email, fax, SMS, MMS, voicemail and telex, and applications such as SAP, IBM WebSphere MQ and Kofax document capture products.

Organisations can exchange information in the formats most appropriate for their customers and partners, enable intelligent routing and trace information for compliance purposes.

Benefits

  • Reduce the cost and effort of maintaining device-specific channels by exchanging information through a consolidated business communication system
  • Improve the speed, accuracy and reliability of information exchange by minimizing the need for manual intervention
  • Track all relevant communication events according to compliance regulations
  • Scale the number and variety of communication channels as your business needs grow

DCS and Kofax Solutions

DCS is one of the UK's leading provider of Kofax solutions and services and hold Kofax's highest Platinum reseller certification.

As well as ensuring you select the right Kofax solutions for your organisation our dedicated and experienced support specialists can make sure your Kofax system is fully optimised to give you the maximum return on your investment.

Find out more about DCS solutions and services

For more information about how DCS and Kofax solutions can improve your organisation please call us on 01753 616 720 or complete our contact form for a fast, tailored response.

Business solutions

Business Process Management Document Management HR Solutions Business Compliance Fax Business Outsource  business scanning software Document Scanning

Free Whitepapers

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Kofax Software

Over £250,000 per annum savings

"DCS now handle over 50,000 mail items per day from our EMEA region offices and scan, classify and route them via our SharePoint system direct to the relevant staff who process them. This alone has saved us over £250,000 per annum in back office admin costs.."

Volume processing

"DCS have so far processed over 1 million customer case file documents for us."

Document captureKofax Capture
Capture the usable data from bills of landing, proof of delivery, goods received notes, invoices or credit notes for immediate access on your systems.

Filestore EDMFileStore EDM
Centrally store all documents - BOL, POD, GRN, sales, purchasing or vehicle documents and retrieve them in seconds with secure, browser-based access from any location.

FileStore BPMFileStore BPM
Automate back office operations like HR, accounts payable and order tracking processes by simply defining the workflow in a visio based tool and monitoring progress through dashboards.

 document managementDocument management
Centrally manage all sales, purchasing documents, proof of delivery and shipment orders with secure shared access for regional or international offices.

invoice managementInvoice management
Manage large volume of invoices and payments online by matching or reconciliation of invoice information with purchase orders, good received or proof of delivery notes. 

sales processingSales order processing
Speed up your order processing function, track orders more effectively and deliver more responsive customer service.

business automationBusiness Process Automation
Automate routing of enquiries, sales order and other documents through monitored workflows with easy integration into ERP, CRM and line of business systems.

case managementCase management
Securely record all transactions and communications with each client, partner or customer in quickly accessed case files allowing you to resolve day-to-day issues with minimum delay.

complianceGovernance, risk management and compliance
Storing paper POD’s and invoices for 6 years to meet legal and compliance regulations could cost you a lot in storage space and manual effort required in retrieving information.

Contact DCS

Find out more about DCS solutions and services

For more information about DCS and our information management solutions and services please call us on 01753 616720 or complete our contact form for a fast, tailored response.

Our Clients

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Data Capture Solutions LTD, 345 Edinburgh Avenue, Slough, Berkshire, SL1 4TU. UK
Tel: 01753 616720 | Fax: 01753 616721
Company Registration No: 03186665. VAT 62757610