US Mobile Image Capture to Grow to $1.3B by 2015

06/01/2012

Harvey Spencer Associates (HSA) Inc. expects the market for mobile ad-hoc transactional and mobile ad-hoc image capture software in the US to grow to over $1.3B by 2015, driven by the impact of mobile devices and technology on business processes.

The growth is expected to be based primarily on new applications using tablets and smartphones to create, capture and consume content in real time while communicating with back end enterprise resources. The new HSA report, ‘A Study of the Mobile Capture Market in the United States’, examines the size, growth potential, competitive landscape and key success factors of 8 major use cases, providing capture ecosystem vendors with information they can use to chart their strategies as the market evolves.

A Study of the Mobile Capture Market in the United States’ examines the value proposition, return on investment, readiness to adopt, competitive landscape and growth potential for field service, mobile worker productivity, Scan-to-the-Cloud, Home Healthcare, Assessment/Survey/Audit, Onboarding, Transportation, and Mobile Check Deposit. In each case a transformation of work processes is underway that promises real and permanent benefits for both the vendors and customers involved.

 

The study predicts that the gains will be particularly pronounced for small businesses in the US. This segment has so far not been able to benefit much from traditional workflow systems because of their high cost and the requirement for IT expertise. However, new vertical services based on cloud repositories and supporting smartphones and/or tablets are now available that offer complete transportation, field service, mobile worker productivity, expense receipt capture and field assessment/survey/audit capability at monthly subscription costs ranging from $10 to $50.Featuring straight through processing that in some cases encompasses the entire transaction up to and including payment acceptance, these services offer tremendous small business productivity improvement in both customer satisfaction and revenue/employee.

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