Business solutions
Kofax Monitor - Monitor Capture System Performance and Availability
- Monitor real-time performance
- Detect issues and automatically correct errors
- Prove SLAs with detailed reporting
Kofax Monitor is application monitoring software that provides real-time monitoring and metrics on the operational health of your capture system.
Kofax Monitor improves the day-to-day operational management of your capture implementation by managing and assessing capture operations including service level metrics, historical performance data and real-time capture processing status.
Pre-configured to work with Kofax Capture Enterprise, Kofax Monitor allows you to react to exceptions before they negatively impact the business.
Benefits
- Monitor real-time capture operations
- Visual dashboard
- Improved reliability
- Meet and prove service level agreements
- Service level agreement (SLA) reports
- Historical performance and benchmarking
- Lower IT costs for isolating and resolving problems
- Proactive problem solving
- Improve service delivery
- Increase customer satisfaction
Key Features
- Real-Time Capture Operation Management -
Kofax Monitor examines both the system components and the real-time business service viability of your capture system and provides real-time access to operational information. It oversees capture operational throughput such as module volume, batch volume, batch processing time, station license usage, and successful synchronisation of remote sites.
Designed for use by both technical and non-technical users the graphical dashboard provides a clear picture of the Kofax system health.
- Automated Problem Isolation and Notification -
Capable of identifying errors, the time they occurred, and the nature of the occurrence, when exceptions occur, Kofax Monitor provides concise information to the proper support personnel. This allows proactive troubleshooting and often prevents a problem telephone call.
Set predefined actions for a given error condition, so your monitoring software can take corrective action automatically for example to restart or reinitialise a service or process.
- Performance Benchmarking -
Recognising and reacting to operational issues on a real-time basis is critical to ensuring high service levels and peak performance of business critical document processing systems. Kofax Monitor enables objective, measurable compliance with service level agreements. You can determine capture operation service levels and track capture application availability and performance over time.
If you'd like to find out more about Kofax products, please call us now on 01753 616720 or e-mail us with your particular requirements.
Kofax Capture
Capture the usable data from bills of landing, proof of
delivery, goods received notes, invoices or credit notes for immediate access
on your systems.
FileStore EDM
Centrally store all documents - BOL, POD, GRN, sales,
purchasing or vehicle documents and retrieve them in seconds with secure,
browser-based access from any location.
FileStore BPM
Automate back office operations like HR, accounts payable
and order tracking processes by simply defining the workflow in a visio based tool
and monitoring progress through dashboards.
Document management
Centrally manage all sales, purchasing documents, proof of
delivery and shipment orders with secure shared access for regional or
international offices.
Invoice management
Manage large volume of invoices and payments online by
matching or reconciliation of invoice information with purchase orders, good
received or proof of delivery notes.
Sales order processing
Speed up your order processing function, track orders more
effectively and deliver more responsive customer service.
Business Process Automation
Automate routing of enquiries, sales order and other documents through monitored workflows with easy integration into ERP, CRM and
line of business systems.
Case management
Securely record all transactions and communications with
each client, partner or customer in quickly accessed case files allowing you to
resolve day-to-day issues with minimum delay.
Governance, risk management and compliance
Storing paper POD’s and invoices for 6 years to meet legal
and compliance regulations could cost you a lot in storage space and manual
effort required in retrieving information.
Find out more about DCS solutions and services
For more information about DCS and our information management solutions and services please call us on 01753 616720 or complete our contact form for a fast, tailored response.
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