Kofax Front-Office Server - Front Office Document Capture

• Automate document driven business processes
• Extend back-office business systems to the front-office
• Leverage existing IT infrastructure to minimise costs

Kofax Front-Office Server enables customer facing employees to trigger back office, business processes directly from front office equipment such as digital copiers, desktop scanners, and fax systems. Employees start processes with a few clicks at the digital copier (or similar equipment). Transforming what would have taken days to a few minutes saving you time and money while improving efficiency and customer services.

Kofax Front-Office Server supports multiple document input options like MFPs, scanners, and fax systems that are common in front office environments. This flexibility allows you to leverage your existing IT infrastructure and easily adapt to changes in document format or volume.

Benefits

• Speed up document-driven business processes
• Empower front office employees to scan documents
• Improve compliance efforts
• Easily deploy a front office based document capture and routing system with a centralised management console
• Minimize IT costs by leveraging existing IT infrastructure
• Standardise on a single-vendor for document capture, collaboration and routing.

Key Features

• Extend Back Office Business Processes to the Front Office - Start back-office processes from the front office with just a few clicks on the touch screen of a digital copier (or similar equipment). Days required to ship paper are transformed into minutes through electronic transmission. Time once spent shuffling, tracking, and filing paper can be replaced with customer facing activities.
  
  
• Flexible and Familiar Environments for Document Interaction - Process documents via the touch screen of select digital copiers/MFPs or at your PC with the Kofax Front-Office Web Client – an easy to use, browser-based application. These clients can be personalized based on the activities users perform most and enhanced with database look-ups and drop-down lists to improve speed and accuracy. This makes document capture accessible to virtually any knowledge worker so they can focus on the business process they manage instead of figuring out how to use a document capture solution.
  
  Kofax Front-Office Server also supports the ability to submit documents to a shared queue to prioritise when documents are processed and minimise the need for customer-facing employees to handle documents.
  
  
• Leverage your Existing IT Resources to Automate Document-Driven Processes - Capture documents from existing IT assets like MFPs, desktop scanners, and fax servers reducing the need for you to invest in new technology to deploy a front office capture solution. Fax servers and mail servers that are common to many IT environments can also be used by Kofax Front-Office Server to route outbound documents. Support for directory services like Active Directory address security concerns and ease configuration.
  
  
• Integration with Kofax Capture for Advanced Document Processing - Closely integrated with Kofax Capture for advanced document processing options, which provides data extraction options like OCR, ICR, OMR and includes the ability to read barcodes. Plus, documents can be automatically converted into PDF format. Kofax Capture also offers release connectors for over one-hundred ECM platforms, workflow systems, and line of business applications.
  
  
• Centralised Command and Control - The centralised Kofax Administration Console is a separate, thin client application included with Kofax Front-Office Server that gives administrators the ability to automatically discover input devices and back-end destinations, remotely check the status of input devices, set up users, and control user privileges. This minimises the need to send out a technician for system installation or maintenance thereby reducing associated costs.
  
  
• Single-Vendor Solution - Kofax Front-Office Server and Kofax Capture provide a single-vendor solution for document capture, collaboration and routing processes within an enterprise.

For more information about what Kofax capture and exchange solutions can do for you call us on 01753 616720 or complete our contact form for a fast tailored response.